Tools Of The Trade

                       OUR 911 CENTER HAS 12 FULL TIME DISPATCHERS

There are at least two dispatchers on duty at all times, 24 hours a day, 365 days a year (including weekends and holidays). The dispatchers work anywhere from 8 to 12 hours a day, and they are juggling incoming emergency call, coordinating with officers dispatched on calls, or fire department working a fire. To an outsider it may look like total chaos, but to a 911 dispatcher this is their daily life. A 911 Dispatcher knows the true meaning of multi-task. Ask any dispatcher and they will tell you that the emergency responder on the other end of the radio is "ours" and we will do everything we can to get all the information they need while enroute to a call to protect them.

All of our dispatchers have families and miss spending time with them, however they have been called to this type of work and though it is not a job for everyone , they will tell you that they love their job.

 

THE DISPATCHERS:

911 SUPERVISOR - NANCY

                    3 years with White County 911 

                           9 years with New Hanover County 911, Wilmington, NC

                          Training: Basic Telecommunicator, Crisis Management, Crisis Communications, 

                                       Emergency Medical Dispatch, CPR, Arkansas Crime Information Center 

                                       Specialized Level I and II, Active Shooter Incidents, Law Enforcement

                                       Guide to Protection Orders, Computer Aided Dispatch (CAD),

                                       Vesta 911 Phone System, Evacuation Coordinator, Emergency

                                       Responce Planning, Intro to the Incident Command System (ICS 100,

                                       ICS 200 and ICS 700) and Mapstar

 

 

LEAD DISPATCHER - KAREN

                     5 years with White County 911

                            Training: Arkansas Crime Information Center Specialized Level I and II,

                                         Vine, Alertxpress and Justice Exchange, Computer Aided Dispatch

                                         (CAD), Vesta 911 Phone System, Mapstar, National Incident

                                         Management System (NIMS), Introduction to Incident Command

                                         System (ICS 100 & ICS 700), and Law Enforcement Guide to

                                         Protection Orders

                             

 

DISPATCHER -

                     

                    MARLA

                      3 1/2  years with White County 911

                              Training: Arkansas Crime Information Center Specialized Level I and II,

                                           Computer Aided Dispatch (CAD), Vesta 911 Phone System, and

                                           National Incident Management System (ICS 100 & ICS 700)

                    CRYSTAL 

                      3 years with White County 911   

                             Training: Arkansas Crime Information Center Specialized Level I and II,

                                          Active Shooters Incidents, Law Enforcement Guide to Protection

                                          Orders, Computer Aided Dispatch (CAD), Vesta 911 Phone System,

                                          Mapstar, and National Incident Management System (ICS 100 & ICS 700)

 

                             

                    JODY 

                     2 year with White County 911

                             3 months with Poinsett County Sheriffs Dept. 911

                             Training: Arkansas Crime Information Center Specialized Level I and II,

                                          Law Enforcement Guide to NCIC Protection Orders, Computer Aided

                                          Dispatch (CAD), Vesta 911 Phone System, Mapstar and

                                          Introduction to Incident Command System (ICS 100 & ICS 700)

 

                    AMBER -

                      3 years with White County 911 (split service)

                             1 year with Bald Knob Police 911

                             Training: Arkansas Crime Information Center Specialized Level I and II,

                                          Introduction to Incident Command System (ICS 100 & ICS 700)             

                                          Vine, Alertxpress, Justice Exchange, Computer Aided Dispatch

                                          (CAD), Vesta 911 Phone System and Mapstar

Amber is Certified as a Dispatcher through APCO. She will be receiving her Instructors

Certification that will allow her to certifiy all of her co-workers through APCO.

                             

                    TAMMY

                                             2 1/2 years with White County 911 (split service)

                              1 year with Northstar EMS dispatch

                              Training: Arkansas Crime Information Center Specialized Level I and II,

                                           Computer Aided Dispatch (CAD), Vesta 911 Phone System,

                                           Mapstar, First Responders Course, Hazardous Materials Awareness,

                                           White County Sheriffs Dept. Aux. Deputy Training, First Aide,

                                           Severe Weather Storm Spotter, Introduction to Incident Command

                                           System (ICS 100 & ICS800), Fire Fighter Training Track Module 1 & 2,

                                           and Wildland and Fire Suppression.

                             

                    STACY

                      2 months with White County 911

                             Training: Arkansas Crime Information Center Specialized Level I and II,

                                          Law Enforcement Guide to NCIC Protection Orders, Computer Aided 

                                          Dispatch (CAD), Vesta 911 Phone System, Mapstar, and                    

                                          Introduction to Incident Command System (ICS 100) & 700

 

                                                   CORRIE 

                      1 1/2 year with White County 911

                        Training: Arkansas Crime Information Center Specialized Level I & II,

                                             Computer Aided Dispatch, Vesta 911 Phone System, Mapstar

                                             and Introduction to Incident Command System (ICS 100) & 700

 

                                           Jamie 

                      6 months with White County 911

 

                        Bethany 

                      6 months with White County 911

 

                     Tammie G  

                      7 months with White County 911

 

1 PART-TIME DISPATCHERS

                     JOLYNN

                     

                     

      

 

 

White County 911 Center, Searcy Arkansas 

911 Vesta Phone System and Map

If you are interested in employment with our Center, please send your resume to whitecounty911@yahoo.com . If we have an opening and if your resume is selected you will be required to complete our application. All applications/resume are kept on file for 6 months from date received.

All 911 Dispatcher positions receive and ascertain the nature of emergency calls while retrieving and entering data via computer; dispatch appropriate law enforcement, and fire department personnel to emergency scenes; log calls and maintain records; answer non-emergency calls; and operate the Arkansas Criminal Information Center (ACIC) computer. Requires a high school diploma/GED and 1 year of related experience involving a high level of public contact, preferably using communications equipment such as a two-way radio and computers in a high stress setting; or an equivalent combination of education and experience. Must be able to obtain ACIC certifcation within 1 year of employment. Knowledge of Computer Aided Dispatch (CAD) desired. Knowledge of county streets, highways, and waterways required. Bilingual in English and Spanish a plus. Hours: Applicants will be assigned to shifts from either 7AM-3PM, 3PM-11PM or 11PM-7AM, according to the needs of the department when hired; includes weekends and holidays.

 *Pre-employment drug screening and criminal background check required.

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